Shipping policy

We aim to process and dispatch all orders as quickly as possible.

Order Processing & Dispatch

Orders are processed and dispatched within 1-2 business days from the time your order is successfully placed and payment has been confirmed (UK ONLY)

Orders placed on weekends or public holidays will be processed on the next business day.

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.

Delivery Address

Please ensure that your delivery address and contact details are correct when placing your order. We cannot be responsible for delays or failed deliveries resulting from incorrect or incomplete delivery information provided by the customer.

Delays

While we aim to dispatch every order within 1-2 business days, delivery may occasionally be delayed due to circumstances outside our control, including carrier delays, customs procedures, adverse weather, strikes or other logistical disruptions.

For international orders, the customer is responsible for any applicable customs duties, import taxes or other charges imposed by the destination country.